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SAS to Outsource Voice Services to SITA Scandinavian Airlines (SAS) will use SITA to provide all of its international voice telecommunication services for 800 users in 40 locations across 23 countries. The move is expected to reduce SAS's voice service contracts from over 100 to a single one with SITA, and save the airline $3.6 million (U.S.). SITA describes its end-to-end voice service as "technology-agnostic", and is meant to meet SAS's operational requirements for functionality and performance while leaving the responsibility for selecting and managing the technology to SITA. 04-14-2008. |
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