Costa Rica FBO Using FlightView Dispatch for Flight Tracking

Costa Rica's ADS Ground Handling (ADSGH) that operates at San Jose, Liberia and Pava is using RLM Software's flight following to provide flight position and ETA information for its customers.

RLM's FlightView Dispatch is a standalone PC-based application that allows users such as ADSGH to track flights in real-time, and to set up filters to track each of their daily arrivals and departures.  The latest version of the software, 4.4.2, includes enhanced weather information and an alerts feature, which allows users to set up alerts to be automatically sent to them as emails or popups when changes such as diversions or delays occur.

ADSGH, which handles almost all U.S. commercial carriers and many private jets that fly into Costa Rica, uses RLM's FlightView Dispatch to coordinate tasks and to deploy its ground operation resources in a just-in-time fashion.  By having better knowledge of when to expect flight arrivals, ADS personnel are able to keep authorities, such as immigration and customs, apprised of arrival information, and to prepare documents ahead of time.  The purpose is to facilitate faster and smoother passenger processing.

Dellmark Muir, ADSGH's operations manager, said his company also chose FlightView Dispatch because it "allows us to track flights all the way down to Costa Rica, unlike others who only allow tracking down to Mexico."  05-06-2006.

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