Copa Airlines Will Use Boeing's Maintenance Solution

Panama-based Copa Airlines will implement Boeing's Web-based maintenance system that uses intelligent documents and visual navigation methods to help its technical operations personnel to troubleshoot maintenance problems and manage structural repair records.

Boeing's Maintenance Performance Toolbox is a set of seven different, but integrated tools that can help an airline manage a variety of maintenance and engineering activities from start to finish, including tracking their associated technical publications.  This means that technical publications departments can use the Toolbox to create customized airline documents, modify original equipment manuals and create task cards.  Beyond that, a built-in workflow tracking system in Toolbox ensures that the document audit trail is complete and approved before release.

Trainers use the Toolbox as a teaching aid and as a means of supplementing their own multimedia materials, and students learn airplane systems with the same tool that they use on the job at the worksite.  As for mechanics, Toolbox gives them fast and efficient access to the information they need, whether they are on the flight line, in the hangar, or in a maintenance-operations control center.

Copa Airlines, which happens to be the first operator in the Americas to sign on for Toolbox, is using four of the suite's tools: structures, library, systems and authoring.  Boeing will provide secure hosting for all of Copa's data and access to the user interface of its Structures Tool through MyBoeingFleet.com. Mechanics and engineers need only a laptop, desktop or pen tablet computer and an Internet connection to access the system.

Boeing sees its Toolbox as s a key element in its larger effort to "e-enable" the air transport system.  04-30-2006.

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